MINUTE MEDIATOR PRIVACY POLICY

Effective 05/09/2023

This Privacy Policy includes MINUTE MEDIATOR’s Cookie Policy at the end.

Welcome to MINUTE MEDIATOR and to our website located at www.MINUTE MEDIATOR.com (the “Site”), providing automated Mediation Services. We have established this Privacy Policy, publicly available at the bottom of the home page of the Site, to explain our practices regarding the collection and use of personal information by MINUTE MEDIATOR and about Site Users no matter where you are located. By “personal information” or “personal data,” we mean any information relating to an identified or identifiable natural person (such as name, address, telephone, email address, and phone number, just to give some examples), which alone or with other personal information can identify a natural person/data subject. We will use “personal information,” “personally identifiable information” and “personal data” interchangeably in this Policy. Most of the personal data collected from you is done so that we can provide you with the mediation services you have engaged us to provide.

The Site is intended to provide the ability for parties with legal disputes to quickly resolve their dispute through an automated settlement process.

Information We Collect and Why; Basis for Collection

MINUTE MEDIATOR collects the following personal information from Users. Except as otherwise indicated below, MINUTE MEDIATOR does not collect personal information or personal data unless you voluntarily provide it to us. In addition, MINUTE MEDIATOR limits the personal data it collects to information that is relevant for purposes of processing in relation to providing the Services and for processing payments.

Information You Give Us: All Users may visit the public areas of the Site without disclosing any personal information about themselves. However, in order to use certain Services, you may be asked to fill in dropdown menus, input information, or otherwise provide certain personal data such as your name, email address, mailing address, phone number and similar information. In most cases, we only collect personal data from you that you choose to provide or authorize us to collect. In order to establish an account and access MINUTE MEDIATOR Services as a participant in a MINUTE MEDIATOR mediation session, and to manage payments via a link to a third-party payment processor (not on the Site), Users need to provide their name, email address, telephone number, and their organization’s name, address, telephone number, as well as billing and credit card information. Users may request to receive information from MINUTE MEDIATOR, or to otherwise interact with MINUTE MEDIATOR, in which case an email or other address may be collected in order to allow us to comply with the request, and for other purposes as may be disclosed to you at the time the request is made or otherwise as set forth in this Privacy Policy.
Information regarding offers and demands during the mediation process. When you use the Minute Mediator Services, you are asked to provide to us your monetary demands (if you are the Plaintiff) and monetary offers (if you are the Defendant). Minute Mediator uses this information in an attempt to match up the demand with the offer. These monetary demands and offers are confidential to you and are not provided to your opponent or any third party. If the mediation session is successful, then each side is informed of the amount of the settlement (which is the mid-point between the Plaintiff’s demand and the Defendant’s offer, assuming the Defendant’s offer is higher than or equal to the Plaintiff’s demand). See the Instructions on Use to understand more how the Service works. If the mediation is successful, then you will be asked to make a decision as to whether to allow us to use the amount of the settlement for statistical analysis and marketing purposes. For example, we might want to advertise on our website that your trucking case settled for $1.5M in 27 minutes. You have every right to say no to our use of your settlement amount information for statistical analysis and marketing purposes, and in that event, we will not use your settlement amount information for statistical analysis or marketing purposes. If you are willing to divulge to that settlement amount, we will only use the settlement amount, and would not use any amounts you or your opponent submitted for offers or demands prior to achieving the settlement.
Cookies: “Cookies” are small bits of electronic information that a website sends to a User’s browser for storage on your hard drive, which make your interaction with the Site more efficient by remembering you, so for example you may not have to reenter a User ID on a subsequent Site visit. Like most websites, we employ the use of “cookies” in certain areas of our Site and with certain Services to allow us to provide information that is targeted to your interests and optimizes your online experience, such as providing information of potential interest to you based on your use of the Services. Most cookies are “session cookies,” meaning that they are automatically deleted at the end of your session. Moreover, you always have the right to decline our cookies by setting your web browser to reject cookies, although this may adversely affect the usability of the Site.
Tracked Information: Our servers automatically track certain information about you as you use our Site, some of which may contain personal data. This information may include the URL that you just came from, which URL you go to next, what browser you are using, which webpages and Services you use, how long you spend on particular webpages, and your IP address. Our Site logs track and collect aggregate and sometimes anonymized Site usage data, such as the number of hits and visits to our Site (“Usage Data”). This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to third parties, but the statistics are aggregate and contain no individual personal data. We do not ask for, collect or knowingly receive sensitive personal data (except to the extent it exists as part of human resources data in the United States).

How We Use and/or Disclose the Information

We may use personal data that you provide to us deliver effective case management, or to maintain, customize and add new resources and Services that may benefit you, and to allow communication and interaction between you and MINUTE MEDIATOR. It is important to emphasize that MINUTE MEDIATOR never sells your personal information or data to third parties. In addition, we will share the personal data we collect from you under the following circumstances:

Protection of rights. We will share personal data if we have a good faith belief that (i) access, use, preservation or disclosure of such information is reasonably necessary to satisfy any applicable law, regulation, legal process, such as a court order or subpoena, or a request by law enforcement or governmental authorities, (ii) such action is appropriate to enforce the Terms and Conditions of Service for the Site, including any investigation of potential violations thereof, (iii) such action is necessary to detect, prevent, or otherwise address fraud, security or technical issues associated with the Services, or (iv) such action is appropriate to protect the rights, property or safety of MINUTE MEDIATOR, its employees, Neutrals, users of the Services or others.
Asset/equity transfers. If we become involved in a merger, acquisition or other transaction involving the sale of some or all of MINUTE MEDIATOR’s assets or equity, information on Users, including personal data collected from you through your use of the Site and its Services, could be included in the transferred assets. Users of the Site will be notified via a prominent notice on the Site prior to a change of ownership or control that would involve a transfer of User information held by us, subject to applicable law including any statutory periods restricting disclosure.
Service Providers. In the event that we engage service providers as data processors on our behalf, then subject to appropriate confidentiality and security measures, including compliance with this Privacy Policy, we may share your personal data with them. Any such third-party data processors are and/or will be subject to contractual agreements to ensure that they only process personal data provided by MINUTE MEDIATOR in a manner consistent with MINUTE MEDIATOR’s obligations under data protection agreements including Standard Contractual Clauses.
Marketing purposes. We will occasionally use your personal data for our own marketing purposes, subject to applicable law, and subject to your clearly indicated right to opt-out of receiving any such communications from us. We may send you emails, newsletters, articles of potential interest, announcements involving new Services or changes to our Service, and notice about legal events that may be of interest to our Users.
Usage Data. We may share Usage Data and other aggregated, anonymized information that shows patterns, trends, preferences, and other collective characteristics of our Users, with third parties. Disclosure of this information helps us and our marketing partners evaluate and tailor our communications, advertisements, Services and general business practices to the needs of our Users.
Public Authorities. We may disclose your personal data in response to lawful requests by public authorities, including to meet national security or enforcement requirements.

Compliance with CCPA (California)

MINUTE MEDIATOR is also subject to the CCPA, the California consumer privacy law enacted in 2018, which extends to California consumers (individuals) various rights with respect to their personal data/information. If you are a consumer based in California, the rights you have include:

Right to Disclosure

Right to request MINUTE MEDIATOR to disclose to you: (a) the categories of personal information collected by us; (b) the categories of sources from which the personal information is collected; (c) the business or commercial purpose for collecting or selling personal information (but we don’t sell personal information); (d) the categories of third parties with whom we share personal information; (e) the specific pieces of personal information we have collected about you, the consumer—in all cases upon a verifiable consumer request (“VCR”).
If we receive a verifiable consumer request (VCR) to access personal information, we will promptly take steps to disclose and deliver, free of charge, the personal information required by law, which may be delivered by mail or electronically. If delivered electronically, the information shall be in a portable, and if technically feasible, readily usable format permitting transfer by the consumer. We are not required to respond to your VCRs more than twice in a 12-month period. You can make a VCR either by completing this an online form, to MINUTE MEDIATOR’s mailing address set forth at the end of this Policy or to the following toll free number in the US [number]. We are required to disclose and deliver the required information to you free of charge within 45 days of receiving a VCR. The 45-day time period can be extended once by an additional 45 days when reasonably necessary, provided we give you notice during the first 45-day period. The disclosure will cover the 12-month period preceding our receipt of your VCR. The disclosure must be in writing and delivered by mail or electronically at your option, in a readily usable format that facilitates onward transfer of the information by you.
We need not retain any personal information collected for a single, one-time transaction if we do not sell or retain the information nor use it to reidentify or link data maintained as your personal information.
We are required to disclose at or before the point of collection of personal information: (a) the categories of personal information to be collected, and (b) the purposes for which such categories will be used, and we believe that this Policy achieves those goals. Additional categories of personal information may not be collected or used without providing you with notice.

Right to Deletion

We are required to disclose to you that you have the right to have your personal information deleted.
If a deletion VCR is received by us, we will delete your personal information from our records and direct any of our service providers to which we have provided such information to delete your personal information from their records
But bear in mind that we are not required to comply with your VCR to delete personal information if we need to retain the personal information for the following purposes: (a) to complete the transaction for which personal information was collected, such as providing a product/good or service requested you, or which is reasonably anticipated within the scope of our business relationship with you, or to perform a contract with you; (b) to detect security incidents, protect against malicious, deceptive, fraudulent or illegal activity, or prosecute those responsible for activity; (c) to debug to identify and repair errors that impair intended functionality; (d) to exercise our right to free speech or ensure the right of another consumer to exercise free speech or another right provided by law; (e) to comply with the California Electronic Communications Privacy Act; (f) to engage in public or peer-reviewed scientific, historical or statistical research in the public interest otherwise subject to applicable ethics and privacy laws, if the research would be seriously impaired by our compliance with your request; (g) to enable solely internal uses reasonably aligned with consumer expectations based on our business relationship with you; (h) to comply with a legal obligation; or (i) otherwise to use personal information internally in a lawful manner compatible with the context in which you provided the information. Since we function as a private arbitral/judicial body, our requirement to retain case information intact often means that we are obligated to retain case-related personal information.

Consumer Rights: Sale of Personal Information or Disclosure for a Business Purpose:

If MINUTE MEDIATOR wanted to sell your personal information, you would have the right to opt out, but we don’t sell personal information.
You do have the right to disclosure of categories of personal information about you that are disclosed for a business purpose, which we believe are set forth in this Policy. Our obligations to you under this law will not prevent our ability to: (i) comply with federal, state or local laws; (ii) comply with civil, criminal or regulatory inquiry, investigation, subpoena or summons; (iii) cooperate with law enforcement agencies; (iv) exercise or defend legal claims; (v) use consumer/personal information that is deidentified or in the aggregate; (vi) collect personal information to extent every aspect takes place outside of California; (vii) avoid violation of an evidentiary privilege under California law, or provide personal information to a person covered by such a privilege.

Non-Discrimination

The CCPA requires that no subject business shall discriminate against you if you exercise your rights under this law, including by: (a) denying goods or services to you/the consumer; (b) charging different prices or rates for goods or services, whether through discounts, other benefits or imposing penalties; (c) providing a different level of goods or services, or suggesting that you will receive a different price, rate, level or quality of goods or services.

All Other Users

You have the right to access your personal data. You may choose to opt out of certain disclosure if you do not want your information disclosed to a third party or be used for a purpose materially different than the purpose for which it was originally collected or subsequently authorized by you (unless the disclosure is merely to an agent performing tasks for us under our instructions or control). You may request that we update, correct, amend or delete any of the personal data or other information we have collected from you, or you may opt out of receiving MINUTE MEDIATOR emails and other communications such as newsletters, by sending an email to us at info@Minute Mediator.com. We may choose not to fulfill any request that we determine is illegal or incorrect, where we need to maintain the personal data because of our contractual or legal obligations (e.g., personal data in case files), where the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy, or where the rights of persons other than the individual would be violated, but our intention is to comply with opt-out requests, and other requests that seek to correct, update or delete your personal data, as fully as possible in accordance with applicable law. You will also be given notice should we use your personal data for a purpose other than that for which it was originally collected or processed. We do not ask for, collect or knowingly receive sensitive personal data, i.e., personal data specifying medical or health conditions, racial or ethnic origin, political opinions, religious beliefs, or information relating to sex life (unless this is part of case information that we administer). Organizations that seek or disclose such sensitive personal data must receive your affirmative express consent (opt in) before disclosing it to a third party or using it for a purpose other than that for which it was originally collected or subsequently authorized.

Because MINUTE MEDIATOR provides alternative dispute resolution mechanisms that operate in accordance with judicial procedures, we may also deny or limit access to personal data in the following contexts: (i) interference with law enforcement or with private causes of action, including the prevention, investigation or detection of offenses or the right to a fair trial, arbitration or mediation; (ii) disclosure where the legitimate rights or important interests of others would be violated; (iii) breaching a legal or other professional privilege or obligation; (iv) prejudicing employee security investigations or grievance proceedings or in connection with employee succession planning and corporate reorganizations; or (v) prejudicing the confidentiality necessary in monitoring, inspection or regulatory functions connected with sound management, or in future or ongoing negotiations involving MINUTE MEDIATOR.

Third-Party Websites

While using the Site and certain Services, you may have access to or link to third-party websites, or your use of the Services may involve transfer to a third-party website, e.g., you may be referred to a payment processor website to provide credit card information or to a case management site to facilitate such services. Linked third-party websites are independent of MINUTE MEDIATOR, and have their own terms of use/service and privacy policies, which govern your use of such websites. Any link does not imply MINUTE MEDIATOR’s endorsement of the third-party website.

Security

Any personal data that you provide to us is stored on servers located in secure third-party data centers with restricted access, and which are protected by protocols, procedures and best practices designed to ensure the security of such information. In addition, we restrict access to personal data to MINUTE MEDIATOR employees, independent contractors and agents who need to know this information in order to develop, operate and maintain the Services, and are subject to confidentiality obligations. However, no server, computer or communications network or system, or data transmission over the Internet, can be guaranteed to be 100% secure. As a result, while we strive to protect User information, we cannot guarantee the security of any information you transmit to us or through the use of the Site or any of the Services. In the event that we believe that there has been a security breach involving your personal data, we would endeavor to notify you promptly in accordance with applicable law. In the event such notification is appropriate under the circumstances, we would first try to notify you at the latest email address we have for you on record, subject to legal requirements.

Children’s Privacy

The Site is a general audience website not intended for any person under 18 years old. We do not knowingly collect personal data from any person under the age of 13.

Notification of Changes

This Privacy Policy may change from time to time and we will post all the most current, updated Policy here. We suggest you review it periodically to ensure that you are in agreement with the latest updates.

Complaints and Dispute Resolution

If you have any complaint or concern regarding your personal data (personal data) under this Privacy Policy, or arising under the Privacy Policy please contact us at info@Minute Mediator.com. We suggest that you put in the subject line of any email or communication “Privacy Policy” or “Privacy Complaint.” We will respond within 45 days.

If you have any questions about our privacy practices or cookies or this Privacy Policy, please contact us by email at info@Minute Mediatoradr.info or you can contact us by mail at:

MINUTE MEDIATOR 2030 Main Street Suite 1300 Irvine CA 92614

Terms of Service

Please also read the Terms of Service governing use of the Site and the Services.